Privacy Policy
This notice explains how Gone Moldy handles information submitted through our website and inspection request form.
Information you provide
When you request an inspection, you provide contact information such as your name, email address and phone number, property address, requested service, urgency and any message you choose to include. You can also upload property photos. Submitted details and photos are stored with your inquiry in our customer management system.
Please provide only information relevant to your request. Avoid including identification documents, payment details, or photos of people or private documents that are not needed to assess the property.
How information is used
We use inquiry information to respond to you, discuss the property and requested services, arrange inspections, prepare estimates and maintain records of our communications and work. Sending a request does not subscribe you to marketing messages.
Website technology and spam protection
Our website uses Odoo to operate its pages, forms and account features. Cookies and technical information, such as browser, device and network information, can be used to operate these features and protect the website.
Our forms use Google reCAPTCHA for security, fraud and abuse prevention. reCAPTCHA processes technical and interaction information to evaluate whether a request is legitimate and uses a security cookie.
The homepage also loads Google Tag Manager, which manages website tags. The information collected by tags depends on which services are enabled. Contact us for information about the tracking services currently used on our website. Browser settings can restrict cookies, although doing so may affect website features.
Access and service providers
Information submitted to us may be handled by staff involved in your inquiry and by providers supporting our website, customer management, communications and security. If your request involves another party, such as an insurance adjuster, discuss with us what information is needed before it is shared.
Your information and choices
You can choose not to provide optional information or photos. You can also contact us by phone instead of using the form. To ask about information we hold about you, request a correction or deletion, or ask about retention and sharing, contact us using the details below. Available rights and any required retention depend on the applicable law and the records involved.
Contact
Gone Moldy, serving Allentown and the Lehigh Valley, Pennsylvania.
Email: info@gonemoldy.com
Phone: (855) 610-MOLD